Mastercard service disruption

Incident Report for Mews POS

Resolved

The service is back to normal.
Posted Jun 12, 2018 - 10:31 UTC

Monitoring

Mastercard have addressed the issue and the transaction decline rate is reducing. We are monitoring the situation and will update when the service disruption is over.
Posted Jun 12, 2018 - 09:52 UTC

Identified

We are aware some customers are experiencing Mastercard and Maestro card issues. This is impacting customers across Europe. We will update when we know more.
Posted Jun 12, 2018 - 08:40 UTC