Visa scheme service disruption

Incident Report for Mews POS

Postmortem

Visa have provided an official statement about the issue: https://www.visaeurope.com/newsroom/news/visa-service-disruption

Posted Jun 12, 2018 - 09:55 UTC

Resolved

The service is back to normal.
Posted Jun 01, 2018 - 23:07 UTC

Monitoring

Visa have addressed the issue and the transaction decline rate is reducing. We are monitoring the situation and will update when the service disruption is over.
Posted Jun 01, 2018 - 21:23 UTC

Update

The Visa service disruption is still ongoing. It is preventing some Visa transactions in Europe from being processed. We will update when we know more.
Posted Jun 01, 2018 - 20:01 UTC

Update

We are aware some customers are experiencing Visa debit card issues. This is impacting multiple banks across Europe. We will update when we know more.
Posted Jun 01, 2018 - 16:52 UTC

Identified

We are aware some customers are experiencing Visa debit card issues. This is impacting multiple banks across Europe. We will update when we know more.
Posted Jun 01, 2018 - 16:49 UTC