Changing the product order in the webshop temporarily disabled

Incident Report for Bizzon

Resolved

This incident has been resolved.
Posted Feb 13, 2025 - 14:30 UTC

Update

We are continuing to monitor for any further issues.
Posted Feb 07, 2025 - 10:56 UTC

Update

The ability to change the order of products in our webshop has been disabled until the fix can be deployed. This will prevent the total degradation of back office as seen this morning.
We will make a server side change to improve the performance of changes in the database, we expect that to be ready at the start of next week.
The backoffice interface will change from a drag-and-drop function that changes immediately to an edit and save action so all changes are batched into a single transaction
Posted Feb 07, 2025 - 10:24 UTC

Monitoring

We have been experiencing slow server response and degraded performance of our web dashboard lasting 9:45-10:15 CET
A fix has been implemented and we are monitoring the results.
Posted Feb 07, 2025 - 09:29 UTC

Investigating

We are currently investigating this issue.
Posted Feb 07, 2025 - 08:59 UTC
This incident affected: Dashboard.
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